Website and Respondent Terms/Policy

Martlenz Project Participants/Respondents Terms and Policy

This website namely Martlenz Knowledge Services is operated by Martlenz Knowledge Services (referred to as “Precise Research”, “we”, “our”, “us”). Martlenz Knowledge Services is an online fieldwork/Market Research Company and panel specialist. Martlenz Knowledge Services work with reputable research agencies and manufacturers to assist in their understanding of customers by gaining the views of real people like you.

Martlenz Knowledge Services Project Participants/Respondents Terms and Policy

Martlenz Knowledge Services ("Martlenz Knowledge Services", “Company", "We", "Our", "Us") is based out in India and recognizes the importance of maintaining the secrecy of its customer’s/visitor’s/client's/employees'/research participant's ("your"/ "you"/ "yourself") personal data.

When the Martlenz Knowledge Services was designed, the total confidentiality and maximum security of our members' data was of paramount importance. In this Privacy and Cookies policy we explain the robust processes and procedures that we have implemented to ensure that such confidentiality and security continues in everything we do.

This Privacy Policy ("Privacy Policy") is made in compliance with the applicable Indian laws including Information Technology Act, 2000, and General Data Protection Regulations 2016 of the European Union which tells everything you need to know about how we, i.e. Martlenz Knowledge Services and/or its affiliates, if any, protect the personal data we process and control relating to you ("your personal data", "your data") which may be submitted by you on our website, (www.martlenz.com) with any sub domain thereof, mobile/tablet/console applications or other present or future electronic modes ("website") or via email, telephone, video conferencing or any other modes of communication while availing our services and the rights which you have in relation to the processing of your personal data.

General

By using the website, you agree that you have acceded to the terms of the present Privacy Policy. In the event that you do not wish to be bound by these terms, you have a choice, which is (naturally and obviously) to not access our website. This Privacy Policy also applies generally to our parent, affiliates, subsidiaries, or joint venture websites. We may change this policy from time to time by updating this page. You should check this page whenever you visit the website to ensure you are updated on our current policy.

Consent

We request you to carefully read this Privacy Policy and Terms of Use under the different tab before sharing personal data with us. By visiting and/or accessing the website (or searching for any of the pages on our website), you explicitly consent and agree to this Privacy Policy laid out herein and by providing us your personal data yourself or by making use of the services provided through the website, you hereby acknowledge for the collection, receipt, storage, use, processing, disclosure and transfer of your personal data in accordance with the provisions of this Privacy Policy. No liability pertaining to the authenticity/genuineness/misrepresentation/fraud/negligence, etc. of the information disclosed shall lie on the company nor will the company in any way be responsible to verify any information obtained from you.

Personal Data Collected

With respect to our services, we may require knowing some of your personal data and non-personal data so that we can best meet your needs. We collect personal data of our employees, potential employees, clients, suppliers, business contacts, research participant, shareholders, and website users. If the data we collect are not listed in this Privacy Policy, we will give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.

When you access our services, through the website or via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby give your consent to us to access such information for providing you our services pertaining to market research specifically in the health care space and market access insight on physicians, patient, general population, laboratory managers and directors, key government regulatory bodies, public and private payors (Insurance firms), hospital management, nurses and allied healthcare specialist, distributors and dealers of medical devices and pharmaceuticals etc. ("Services"). The information collected by us from you may include (but is not limited to) the following personal data:

Contact information (such as your name, address, email address and phone number, etc.)
Gender
Device and browser information
Log data
Demographic information
Information from third parties and integration partners
Information related to conducting market research focused specifically on the health care space
Information shared by you on third party website or web page
Any other information that you voluntarily choose to provide to us (such as information shared by you with us through the website, or via e-mail, telephone, and video conferencing while availing our services.)
Non-personal data: Information, (viz. type of internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed etc.) may be picked up automatically and without explicitly being provided by you, but during your interaction with our website by the use of certain technologies, such as cookies and web beacons.

Use of Personal Data

Martlenz Knowledge Services collects and uses your personal data or business contact information such as your name, address, postcode, gender, occupation, age, date of birth, email address, telephone number, company name, job title, and department only when we require it for the purposes of:

Inviting you to participate in research, confirming the details of research you have agreed to take part in and thereafter conducting the research with you.
Conducting the research and for validating answers/views that you have given in recent research that we conducted, for quality assurance/verification purposes.
Updating and ensuring that our records of your personal data are correct (Applicable if you are part of an ongoing community/network/panel with Martlenz).
Notifying you and for providing you with incentives/prize/gifts for taking part in research.
Discussing your profile if you have applied for a position in our organization.

Pursuing our research objective.

We use relevant data subjects'/research participant's personal data to connect with them to enquire about their interest in participating in our research studies. So, the first connect is on the basis of 'legitimate interest' as per GDPR regulations related to processing. Here, the respondents have a choice to refuse participation. Once the respondents agree to participate in the research, we proceed and take their consent in a more structured manner.

The information we collect can contain your personal opinions as well as personal data such as name, address, postcode, gender, occupation, age, date of birth, email address, telephone number etc. We may occasionally collect sensitive personal data such as political views. Where relevant to the research being undertaken, we may collect business contact information, such as, company name, job title, and department. In addition, for online surveys we will record your IP address, type of browser, OS you are using, your screen size and other basic metrics.
We do not do any unnoticed processing of data from your system. We will only collect and use personal data in accordance with this policy to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain safeguard to ensure the security, integrity, accuracy, and privacy of the information you have provided.
Martlenz Knowledge Services makes reasonable efforts to keep personal data in its possession or control, which is used on an ongoing basis, accurate, complete, current, and relevant, based on the most recent information available to us. We rely on you to help us keep your personal data accurate, complete, and current by answering our questions correctly.

The Company also uses information collected from and about you for other variety of purposes, including (but not limited) to:

Processing and responding to your queries and provide you with customer support.
Sending you communications that you have requested or that may be of interest to you.
Allowing you to participate in interactive features offered by our website.
Other information that you voluntarily choose to provide to Us (such as information shared by you with Us through emails or letters). This includes registering to use the website, subscribing to services, newsletters, and alerts, or registering for a conference etc. or for further information.

We will process your personal data for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.

We may transfer your personal data to our service providers, professional advisors, public and governmental authorities or third parties in connection with a (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and Martlenz’s internal policies.

How we use your personal data

The personal data we collect is:

Combined with the responses/views/opinions of others who participated in the same research and reported back anonymously to the client that commissioned the study.
Used on an aggregated basis to analyse research result at various groups, segments, or classification basis.
Used to administer and distribute prize/incentive/gift.
Occasionally used to re-contact you to validate your responses for quality assurance/ verification purposes.
All of your survey responses are treated as confidential. We will never intentionally disclose your personal data or individual survey responses to the client that commissioned the study or any third parties unless:
You request/agree/permit/consent/accord to share your personally identifying information and individual responses. The details around what all personal data will be supplied to client or any third parties and how it be used will be provided to you at the time we seek your consent/approval.
In the rare but possible circumstance that the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal, regulatory or contractual requirements.

Your responses to online surveys

The surveys that you are invited to respond to as part of the panels service are the responsibility of our Research Partners and the company is not responsible for the processing of personal data that your responses may contain.

Our Research Partners aim to process the responses of our members in an aggregated manner for statistical analysis purposes. We do not therefore send them your names, email addresses, phone numbers or any other data personal about You. The Research Partner must not collect any of your personal data unless you have given your explicit agreement to collection of your personal data as part of the specific survey that you are responding to.

The Research Partners may be required however, at the time you answer the questionnaire or survey, to collect your IP address (which can constitute personal data) or other personal data. In this case, we require our Research Partners to ask for your prior consent by clearly explaining the nature of the personal data being collected. You may proceed to the survey if you agree to share your information with our Clients/Research Partners else you can close that survey.

Note: We never ask you to provide any confidential and material non-public information of your business.

Who we share the data with

We do not sell your personal data to third parties. From time to time, we may employ other companies and individuals to perform functions on our behalf. They may have access to the personal data needed to perform their functions but will not use it for other than specified purposes. They must also agree to process the personal data as set out in this Privacy Policy.

Processing of prizes/incentives/gifts from the result may result in your contact details being passed onto a third party. This would purely be for the prize/incentive/gift to be sent out to you electronically or physically.

Choices About Use of your Information

We believe it is important to give you choices about the use of your information. We will use your information as described in this Privacy Policy. If we want to use your information for a purpose not described in this Privacy Policy, we will first get your consent to do so.

Controlling your personal data

We will not sell, distribute, or lease your personal data to third parties unless we have your permission or are required by law to do so. We may use your personal data to send you promotional information about third parties which we think you may find interesting.
If you are EU data subject, you may request details of personal data which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held about you, please write to care@martlenz.com.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Data Security

We maintain organizational, physical, and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures, and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

Your Rights

You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
Request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data. To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting Martlenz’s Data Privacy Officer (mentioned below in Clause 26). Please note that this will not affect Martlenz’s right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.
Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
Object to the processing of your personal data: this right entitles you to request that Martlenz Knowledge Services no longer processes your personal data.
Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes. Rectification can be requested at care@martlenz.com.
Request the restriction of the processing of your personal data: this right entitles you to request that Martlenz Knowledge Services only processes your personal data in limited circumstances, including with your consent.
Request to object our processing of your personal data for direct marketing purposes including profiling. If you make such an objection, then we will cease to process your personal data for this purpose.
Request to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Request to data portability: Where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used, and machine-readable format) of personal data that you have provided to Martlenz, or request Martlenz to transmit such personal data to another data controller.

Access to data

In all forms of marketing and opinion research, your co-operation is voluntary at all times. If, for any reason, you are concerned that the personal data maintained by Martlenz Knowledge Services is incorrect please email at care@martlenz.com. Please also email this address if you wish to see what data is stored about you by Martlenz. We will be happy to review, update or remove information as appropriate, but please be aware we may need to retain your information on our files to resolve disputes, enforce our user agreement, or for technical and legal requirements and constraints related to the security, integrity, and operation of our online surveys. We may require you to prove your identity with approved identification before fulfilling your request.

For how long is your personal data kept?

Your personal data is kept by the company for the duration of the agreement, without prejudice to any other shorter or longer retention period and any possibility of archiving as may be provided by the applicable laws and regulations, in accordance with the purposes of the processing.

Why is Market research important?

Market research is your opportunity to give your opinion on things that may affect you, your business, and your family. Manufacturers, retailers, service companies, political parties and the government can only succeed if they please you, the customer; so, they need to find out what you need and what you want. your opinion can influence a wide range of products and services and have a bearing on issues that affect the quality of your business or way of life. It is the job of market researchers to ask questions – to find out what you think.

How we obtained your Contact Information?

There are two main ways in which we may have obtained your contact information:

We are often commissioned by companies to conduct surveys on their behalf with their customers: this ensures an independent, unbiased approach to collecting opinions that helps companies get an accurate picture of their customers’ views. In such cases we would have been passed customer details by the company commissioning the research.
Some clients want their surveys to be nationally or regionally representative of the population. In such cases we refer to various subscription-based databases along with professional sites to get the details of professionals qualified for the survey.

The roles of survey hosting tools and/or of Martlenz Knowledge Services are outlined below:

Survey hosting tools operate the survey questionnaire software and data collection process that Martlenz Knowledge Services employ to collect your opinions online. The data from the survey will be held by such survey hosting tools in separate databases. Only Martlenz Knowledge Services will receive the data collected online in the survey. At no time will the information you provide be used for any purpose other than research.

It is not our aim to sell or promote anything. These are marketing research surveys using scientific methods and we commit, in obtaining your co-operation, we try our best to not to mislead you about the nature of the research or how the findings will be used. Your responses will be treated as confidential unless you consent to being identified. In the relatively few instances where we ask permission to pass on your data in a way which would allow you to be personally identified, we will ensure that the information is only used for the stated purposes.

We take every reasonable step not to interview children without gaining prior parental consent or as per the applicable law of the country where research is conducted.

Remember, Martlenz Knowledge Services conducts genuine market research, whether through emails, on the telephone, or online and such market research is:

Confidential.
Never used to sell you anything nor for requesting money.
Never used to ask you to make an appointment with any salesperson.
Retaining and deleting your personal data.
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:
We retain your data as long as we have an ongoing relationship with you.
We will only keep the data while your account is active or for as long as needed to provide services to you.
We retain your data for as long as needed in order to comply with our global legal and contractual obligations.
You can delete your personal data by sending your request at care@martlenz.com. Please note that we may retain your information for compliance with a legal obligation to which We are subject, or in order to protect your vital interests or the vital interests of another natural person.

Cross Border Transfer of Personal Data

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal data. Further, while transferring data from European Economic Area to countries not considered adequate by the European Commission, we shall ensure to put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal data.

Internet Protocol (IP) address and Call log

The calls made by you to us with respect to the services are recorded and maintained by company. Company stores and maintains the IP address logs of all visitors who visit the website. Company stores this information for providing efficient services.

Your IP addresses are automatically tracked and collected by the company and like most standard websites, we use log files to record the activity or events that occur between different users of a communication software. This data may include internet protocol (IP) addresses, date/time stamp, browser type, platform type, internet service provider (ISP), referring/exit pages, platform type, and number of clicks to analyse trends, administer the site, track your movement in the aggregate, and gather broad demographic information for aggregate use. We do this to improve our services we offer to you and to improve marketing, analytics, or site functionality.

Third Party Links

The website may contain certain advertisements/hyperlinks to other websites, applications, content, or resources. However, we do not have any control over such websites, their privacy practices, or the content of the links, and therefore, we have no responsibility or liability for the manner, in which these organizations that operate such websites/links may collect, use, or disclose, secure and otherwise treat your personal data.

These links to third party websites are provided only for your convenience, and as such, you access them at your own risk. The company shall in no way be responsible or liable for any loss or damage, which you shall incur in dealing with third party websites/links that are linked to our website.

Amendment

Company reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises without giving any notice to you. Hence, please visit the website periodically to keep yourself updated with the Privacy Policy.

Your continued use of the services provided by us after any changes, shall be deemed to be your acceptance of such changes.

Opt-Out

In case you have provided us with your e-mail or any other contact details after creating an account on our website or otherwise. We may send you notifications regarding certain promotions, or regarding the services being availed by you, etc. However, in case you wish to stop receiving them, we provide you with an option to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general.

If you opt out, the company may still send you non-promotional emails, such as emails about your account.

Our website may store “Cookies” on your computer server. A "Cookie" is a small text file that may be used, for example, to collect information about the website activity. You can erase or choose to block these cookies from your computer. Some cookies and other technologies may serve to recall personal data previously indicated by you. You can configure your computer’s browser to alert when we attempt to send you cookies and you can decide to whether or not to accept them and how to remove them. However, if you choose to remove cookies or reject cookies, this could affect certain features of the website.

Other websites may place their own cookies or other files on your computer, collect data or solicit personal data from you, for which we shall not be held responsible or liable. We encourage you to read the privacy policies of all external sites.

In general terms, you may elect to accept or delete cookies by configuring your web browser for this purpose. For more information on configuring cookies based on which browser You use see the following links:

Google Chrome
Safari
Internet Explorer
Mozilla Firefox

We draw your attention to the fact that if you elect to uninstall the Cookies via Your web browser, your browsing experience on the website will be affected and we will not be able to provide You with the Program or award you with the Points you may have earned.

Confidentiality and Security

How do we secure information?

Martlenz Knowledge Services adheres to strict security policies and guidelines. We use advanced SSL encryption and certificates on all our online web pages where we collect user information. All respondent data is securely placed and collected behind our cutting-edge security firewalls, and we ensure that this data can only be unlocked or accessed by a security code or password under the discretion of our client or business associates.

We restrict access to your personal data to our and our affiliates’ employees, agents, third party service providers, partners, and agencies on a need-to-know basis who are involved in the process of assisting you while providing you the respective Services.
The security of your personal data is important to us. We have adopted high degree of reasonable security practices and procedures including password protection, encryption etc. to ensure that the personal data collected is protected and secured.
While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that such steps are never 100% secure and that we cannot provide any absolute assurance regarding the security of your personal data. To the fullest extent permissible by applicable law, we disclaim any liability in relation to any breach of security or unintended loss or disclosure of information in relation to your personal data.

Correction of Personal Data

If you need to update or correct your personal data, you may send corrections to Us at care@martlenz.com and we will take all reasonable steps to assist you and incorporate the changes within a reasonable period of time.

Please feel free to contact us on 1102/1103/1104, C Wing, Teerth Technospace, Bengaluru - Mumbai Highway, Baner, Pune, Maharashtra, 411045 if:

You have a general question about how Martlenz Knowledge Services protects your personal data.
You wish to exercise your rights in relation to your personal data rights (as set out in Clause 6).
You wish to make a complaint about Martlenz’s use of your data.

You can also contact Martlenz Knowledge Services as data controller of your personal data via our Data Privacy Officer (preferably electronically) on the e-mail id care@martlenz.com or via post, clearly marked for the attention of the Data Privacy Officer, on this address: 1102/1103/1104, C Wing, Teerth Technospace, Bengaluru - Mumbai Highway, Baner, Pune, Maharashtra 411045.

Terms of website Usage

All users of this website/application are bound by the following terms and conditions. This website/application and its other interfaces (if any) (collectively, “website”) is the property of and belongs to Martlenz Knowledge Services. including its subsidiaries and affiliates (“Martlenz Knowledge Services”).

Please read these terms and conditions carefully, before interacting on the website. By accessing, browsing, or using this website, you agree and acknowledge that you have read, understood, and agree to be bound by the following terms and conditions of use (“Terms”).

The terms ‘us’ or ‘we’ or ‘our’ refer to Martlenz Knowledge Services, the owner and operator of the website. The terms ‘user’, ‘you’, or, ‘your’ refer to the user or viewer of the website including such employees who have been granted access to the same.

Martlenz Knowledge Services reserves the right to add, modify, amend, cancel, limit, vary or change, either wholly, or in part, at any point in time, these terms, without prior notice. Further, Martlenz Knowledge Services reserves the right to withdraw, suspend, alter, modify, change, or vary the website, the website features, the website content, or parts thereof, at its sole discretion, without prior notice.

All modifications/amendments to the terms will be posted on the website and will become effective immediately upon such posting to the website. Your continued use of the website after such change or modification shall be deemed to be your agreement to the revised/modified Terms. Please review these terms regularly to remain informed of any change. If you do not agree to these terms, please discontinue using this website immediately.

Website access, services, and availability

Martlenz Knowledge Services may make available certain products, services, content, and other functionalities through the website (“Services”). The services offered on the website may differ from time to time and from region to region. Further, Martlenz Knowledge Services reserves the right to terminate or cancel any access or order or redirect a user to a different website, at its sole discretion. Martlenz Knowledge Services does not make any warranty or representation that a user in one region may access, use, or obtain the services from the website in another region.

Registration

Access to certain services and products of the website, require completion of a simple registration process to create a user profile. The registration and creation of a user profile requires you to reveal your identity and/or other information about yourself, as set out herein, also governed by the website’s Privacy Policy.

User Profile

Users will have an option to register with us and create a personal user profile on the website (“User Profile”), which may enable them to interact on our website and avail other services. By completing the online registration process on the website and creating a User Profile, you confirm your acceptance of these Terms and our Privacy Policy, as available on this page (“Privacy Policy”). Martlenz Knowledge Services may, at its sole and absolute discretion, refuse to accept registration applications for the registration and creation of a User Profile.

To create a User Profile, you may either:

Acknowledge and agree that you may be required to give information about yourself for your User Profile verification. In order to complete your User Profile, you will be required to provide your full name, email address, gender, mobile number(s), date of birth, current city/place of residence, gender and/or picture. You must provide complete and accurate information about yourself. You undertake that you will notify us and update this information to keep it current. Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us.
You understand that it is your responsibility to protect the information you provide on the website including but not limited to your username, password, email address, contact details and mobile number. You are responsible for maintaining the confidentiality of the password and User Profile and are fully responsible for all activities that occur under your password or User Profile.

Website content

Subject to these Terms, all materials, illustrations, statements, opinions, articles, views, photographs, products, images, artwork, designs, text, graphics, logos, button icons, images, audio and video clips and software (collectively, “Content”) appearing on this website are owned or controlled by Martlenz Knowledge Services and/or its subsidiaries, affiliates, licensors and content suppliers and are protected by worldwide design, trademark, trade dress, copyright and other intellectual property laws.

You may not copy content from this website, or otherwise modify, obscure, or delete any copyright or other proprietary notices on this website. No right, title or interest in any materials or software, if applicable, on this website is transferred to you from your use of this website. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the content, this website, or any related software without the prior written authorization of Martlenz Knowledge Services.

You hereby grant to Martlenz Knowledge Services the right to use all remarks, suggestions, ideas, graphics, or other information communicated to Martlenz Knowledge Services through the website (together, the “Submission“). Martlenz Knowledge Services will not be required to treat any submission as confidential and will not be liable for any ideas for its business (including, without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Martlenz Knowledge Services operations or contents. Martlenz Knowledge Services will be entitled to use the submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the submission. You agree to indemnify, defend, and hold Martlenz Knowledge Services harmless for any liability arising due to the use or distribution of those materials. you further grant Martlenz Knowledge Services the right to use your name in connection with the reproduction or distribution of such material.

Impermissible Use of the website

Users of this website shall not host, display, upload, post, comment, modify, publish, transmit, update, or share any content that:

Belongs to another person and to which the user does not have any right to.
Is harmful, harassing, blasphemous, defamatory, obscene, pornographic; paedophilic, libellous, invasive of another’s rights including but not limited to rights of celebrity, privacy, and intellectual property, hateful, or racially, ethnically objectionable, disparaging, relating, or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
Harms minors in any way.
Infringes any patent, trademark, trade secret, copyright or other intellectual, proprietary rights, privacy right or other right of any party
Violates any law for the time being in force.
Deceives or misleads the addressee about the origin of such messages or communicates any information which is offensive or menacing in nature.
Impersonates another person or entity or falsely states or otherwise misrepresents your affiliation with any individual or entity.
Disrupts or interferes with any other user’s use, access and/or enjoyment of the website.
Contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer resource (including, without limitation, a computer virus, malware, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Warranty and Liability Disclaimer

All content, information, and materials (including content) on this website are provided to you on an “AS IS” and “AS AVAILABLE” basis, without warranty or guarantee of any kind, either express or implied. Particularly, no warranty regarding fitness for a particular purpose; uninterrupted access, security; accuracy, completeness, or up-to-date information; or freedom from errors, virus, malware, trojans, bugs, worms, infections, etc., is given in connection with this website or use thereof. Further, Martlenz Knowledge Services makes no representations or warranties of any kind, express or implied, as to the operation of this website, the information, the content or other materials. Except to the extent as provided by the applicable law, Martlenz Knowledge Services disclaims all responsibility as to the information, content or other materials arising from the use of this website, whether direct, indirect, consequential or otherwise.

Martlenz Knowledge Services does not warrant that:

This website will be constantly available, or available at all, or
The information on this website is complete, true, accurate or not misleading.

To the fullest extent permissible under applicable laws, you hereby agree to release, discharge and absolve Martlenz Knowledge Services, the team, its affiliates, partners, sponsors, subsidiaries, agents, employees, officers, directors and representatives (“Martlenz Knowledge Services Indemnified Parties“), from any and all claims, losses and damages arising out of the use of, or inability to use, the website, unavailability, withdrawal, modification, suspension, interruption, discontinuance or variation of the website, or inability to access or use the website and the Martlenz Knowledge Services Indemnified Parties shall not be liable for any direct, indirect, incidental, special, punitive or consequential damages.

This website is controlled and operated from India and Martlenz Knowledge Services makes no representation that the content, information, or materials made available herein are appropriate or will be available for use in other locations. Access and use of this website from outside of India is entirely at your sole risk and you agree and undertake to be responsible for compliance with all applicable local laws and agree to release, discharge, and absolve the Martlenz Knowledge Services Indemnified Parties from any liability or loss in this respect.

Martlenz Knowledge Services reserves the right to introduce and initiate new features, functionalities, and components to the website and/or change, alter, modify, suspend, discontinue, or remove the existing ones without any prior notice to you. Further, Martlenz Knowledge Services is entitled to discontinue (either permanently or temporarily) one or more of the services provided or terminate the website without any prior notice to you. Martlenz Knowledge Services may also always prescribe certain limits on the use of the website and/or services or storage of content at its sole discretion without any prior notice to you while complying with the Privacy Policy. In consideration for Martlenz Knowledge Services granting you access to and use of the website and services, you agree that Martlenz Knowledge Services and its third-party providers and partners may place such advertising on the services or in connection with the display of content, or information from the services, whether submitted by them or others.

Accuracy of Information

The information presented on this website has been compiled by Martlenz Knowledge Services from internal and external sources. No representation is made, or warranty given as to the completeness or accuracy of such information. This website may contain typographical errors, incomplete or out of date information. Martlenz Knowledge Services reserves the right to make changes to the content and information on this website or to the services described therein, or update such information at any time without notice, but Martlenz Knowledge Services makes no commitment to correct or update this information.

Third party interaction and links to third party sites

The website may contain links to other third-party websites which are not owned, operated, or endorsed by Martlenz Knowledge Services and you hereby release and discharge the Martlenz Knowledge Services Indemnified Parties from any and all claims, losses and damages arising out of the use of, or inability to use, or access such third-party websites or links. Martlenz Knowledge Services hereby disclaims all liability or responsibility for the content hosted or made available on or products/merchandise purchased from, or information provided by you/collected from you by such third-party websites. you are advised to review the terms and conditions of such third-party websites carefully before visiting, accessing, using, or availing of the services of such third-party websites.

Correspondence, advertisement, purchase, or promotion, including the delivery and the payment for goods and/or services, and any other term, condition, warranty, or representation associated with such correspondence, purchase, or promotion, pertaining to such third-party website is solely between you and the applicable third party and is at your sole risk. Martlenz Knowledge Services shall not be responsible or liable in any manner whatsoever for transactions, information provided by/collected from you and interaction with such third-party websites and/or any losses sustained in that regard.

Intellectual Property

All content featured or displayed on this website including the trademarks, logos, photos, pictures, audio, video, design, layout and all other content and intellectual property rights belongs to and is the property of Martlenz Knowledge Services, and/or is used under valid license/authorization. Unauthorized copying, use, reproduction, distribution, modification, alteration, dissemination, reposting, hyper-linking, deep-linking, framing, mirroring, downloading, or any other use of the content on this website in any manner whatsoever, without the prior written authorization of Martlenz Knowledge Services or the relevant owners, is strictly prohibited.

Infringement Notification

If you believe in good faith that any content, user content or material posted or otherwise made accessible on this website, violates these terms, or is prohibited or restricted by applicable laws, rules and regulations, or violates your proprietary rights, or is abusive or threatens and harms other users of this website, please compile the following information and email it to: (care@martlenz.com) and the email shall contain the following information:

A clear identification of the allegedly prohibited/unlawful/abusive material on the website (with specific URL reference).
Your contact details: Name, address, e-mail address and phone number.
In case of an alleged violation of proprietary rights (including copyright, trademark, or privacy rights), a statement that you believe, in good faith, that use of proprietary material allegedly infringed on website is not authorized by you or your agent or law.
A statement that you believe, in good faith, that such material is prohibited/unlawful/abusive, and
A statement that the information provided in the notice is accurate, and under penalty of perjury and that the signatory is authorized to act on your behalf.

The email notification provided by you under this clause shall be executed by your electronic signature or the electronic signature of the person directly affected by the violation of these terms by the content.

In such an event, Martlenz Knowledge Services may contact you for any further information and reserves the right to determine, at its sole discretion, whether such content violates these terms or is otherwise abusive/prohibited/unlawful and may take such action it deems appropriate. If you resort to any mala fide use of the notification process set out above, Martlenz Knowledge Services reserves the right to restrict your access to the website.

Indemnification

You agree to defend, indemnify, and hold Martlenz Knowledge Services and Martlenz Knowledge Services Indemnified Parties harmless from and against any and all claims, damages, costs and expenses, including, without limitation, attorney’s fees, arising from or related to:
1. Your use of this website,
2. Your access to, or inability to access this website, or
3. Liability arising from the illegality of or infringement by any contributions of content you make to the website or from your reliance upon any information contained on this website.

You represent, warrant and covenant that no materials and content of any kind provided by you will:
1. Violate, plagiarize, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights, or
2. Contain libellous or otherwise unlawful material. Martlenz Knowledge Services reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by you.

Waivers

You hereby waive any rights, whether existing or acquired in future, which are attributable to you under any applicable law, including (without limitation) any law, regulation or order concerned with privacy or personality rights, in relation to the matters contemplated herein, without any claim for compensation.

Assignment

You may not assign your rights and obligations under these terms without the prior written consent of Martlenz Knowledge Services. Martlenz Knowledge Services may assign its rights and obligations to a third party upon issuing written notification via an announcement on the website.

Governing law, jurisdiction, and dispute resolution

All disputes in relation to the website and these terms shall be governed by the laws of India, without having regard to conflict of laws, and the courts at New Delhi shall have exclusive jurisdiction to adjudicate all disputes.

Notwithstanding anything to the contrary contained anywhere in these terms, you agree that monetary damages may not be an adequate remedy for the losses that may be sustained by Martlenz Knowledge Services from a breach of the terms of this website and accordingly, Martlenz Knowledge Services shall be entitled to seek an injunction, restraining order, right for recovery, suit for specific performance or such other equitable relief as a court of competent jurisdiction may deem necessary or appropriate to restrain you from committing any violation of these terms and conditions.

Non-compliance and Termination

Non-compliance with any of the terms shall result in termination of access and/or right to use the website. Martlenz Knowledge Services retains the right to deny access to the website, without notice, to anyone who it believes has violated any of these Terms or does not accept these Terms.

Information Gathered and Tracked

By accessing this website, you hereby agree and understand that your IP Address, device used to access the website and other demographics will be logged and recorded. If you choose to register and create a User Profile on our website, we will collect and store such information (including personal information) as specified above. All information collected from you, including information submitted for the registration of a User Profile, is subject to our Privacy Policy. We may collect further information from you if you wish to receive certain services available on our website, which information will be requested for at the time you choose to avail of such services. We guarantee that personal information about users will not be provided to any third party without their consent.

Report Abuse

If you come across any abuse or violation of these terms, please report to us at care@martlenz.com.

Why do you call me when I am registered with the DND or identical services?

Martlenz Knowledge Services does not sell or market any products to respondents – the purpose of our calls is always for genuine market research, the answers to which are completely confidential and only ever passed on to clients in an anonymised form.

Contacted Online

Martlenz Knowledge Services takes every reasonable precaution to ensure the privacy and security of your personal data while using the survey websites.

Changes to this Privacy Policy

Martlenz Knowledge Services reserves the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. With any changes to the Privacy Policy, Martlenz Knowledge Services will display a "last updated" date found at the top of this Privacy Policy. Each time Martlenz Knowledge Services exercises such right, you shall be required to affirmatively accept the updated Privacy Policy, and if you fail to do so, you will no longer be able to access or use the site.